Support That
Works for You
Orders & Payments
You can track the real-time status of your order through the personalised tracking link shared with you through email and Whatsapp. At checkout, choose from a wide range of secure payment options, including major credit cards, digital wallets,
and other trusted services.
You can track the real-time status of your order through the personalised tracking link shared with you through email and Whatsapp. At checkout, choose from a wide range of secure payment options, including major credit cards, digital wallets,
and other trusted services.
You can track the real-time status of your order through the personalised tracking link shared with you through email and Whatsapp. At checkout, choose from a wide range of secure payment options, including major credit cards, digital wallets,
and other trusted services.
Crafting & Handling
In-Stock Items: Please allow 2-3 business days for us to carefully pack and dispatch your order.
Made-to-Order Items: These pieces are handcrafted especially for you. Please allow 5-7 business days for your piece to be meticulously crafted before it is dispatched.
In-Stock Items: Please allow 2-3 business days for us to carefully pack and dispatch your order.
Made-to-Order Items: These pieces are handcrafted especially for you. Please allow 5-7 business days for your piece to be meticulously crafted before it is dispatched.
In-Stock Items: Please allow 2-3 business days for us to carefully pack and dispatch your order.
Made-to-Order Items: These pieces are handcrafted especially for you. Please allow 5-7 business days for your piece to be meticulously crafted before it is dispatched.
Shipping & Delivery
A standard shipping fee of ₹200 will be applied to all orders. We provide free shipping on orders containing 2 or more pieces. The orders are processed and delivered using reputable logistics partners. You'll receive a tracking number once your order ships so you can monitor every step of its journey.
A standard shipping fee of ₹200 will be applied to all orders. We provide free shipping on orders containing 2 or more pieces. The orders are processed and delivered using reputable logistics partners. You'll receive a tracking number once your order ships so you can monitor every step of its journey.
A standard shipping fee of ₹200 will be applied to all orders. We provide free shipping on orders containing 2 or more pieces. The orders are processed and delivered using reputable logistics partners. You'll receive a tracking number once your order ships so you can monitor every step of its journey.
Final Sale Policy
As our products are limited-edition, handcrafted art pieces with no sizing issues, all sales are final. We do not accept returns or offer refunds on any product for change of mind.
We stand by the 'Apex' of our craftsmanship. In the rare and unfortunate event that your piece arrives damaged or with a manufacturing defect, please contact us within 48 hours (2 days) of receiving your order at apexandmuze@gmail.com
As our products are limited-edition, handcrafted art pieces with no sizing issues, all sales are final. We do not accept returns or offer refunds on any product for change of mind.
We stand by the 'Apex' of our craftsmanship. In the rare and unfortunate event that your piece arrives damaged or with a manufacturing defect, please contact us within 48 hours (2 days) of receiving your order at apexandmuze@gmail.com
As our products are limited-edition, handcrafted art pieces with no sizing issues, all sales are final. We do not accept returns or offer refunds on any product for change of mind.
We stand by the 'Apex' of our craftsmanship. In the rare and unfortunate event that your piece arrives damaged or with a manufacturing defect, please contact us within 48 hours (2 days) of receiving your order at apexandmuze@gmail.com
Damage & Replacement Process
To be eligible for a replacement for a damaged item, a clear, unedited unboxing video is mandatory. This video must clearly show the package being opened and the defect in the product. Once our team has verified the defect, we will arrange to have the item returned and will begin crafting your replacement piece immediately.
To be eligible for a replacement for a damaged item, a clear, unedited unboxing video is mandatory. This video must clearly show the package being opened and the defect in the product. Once our team has verified the defect, we will arrange to have the item returned and will begin crafting your replacement piece immediately.
To be eligible for a replacement for a damaged item, a clear, unedited unboxing video is mandatory. This video must clearly show the package being opened and the defect in the product. Once our team has verified the defect, we will arrange to have the item returned and will begin crafting your replacement piece immediately.
Frequently Asked Questions
What makes Apex & MuZe products so special?
Most orders are processed within 1–2 business days and arrive in 3–7 days via trusted shipping partners.
What makes Apex & MuZe products so special?
Most orders are processed within 1–2 business days and arrive in 3–7 days via trusted shipping partners.
What makes Apex & MuZe products so special?
Most orders are processed within 1–2 business days and arrive in 3–7 days via trusted shipping partners.
What does "Made-to-Order" mean?
Most orders are processed within 1–2 business days and arrive in 3–7 days via trusted shipping partners.
What does "Made-to-Order" mean?
Most orders are processed within 1–2 business days and arrive in 3–7 days via trusted shipping partners.
What does "Made-to-Order" mean?
Most orders are processed within 1–2 business days and arrive in 3–7 days via trusted shipping partners.
Will my handcrafted item look exactly like the picture?
Most orders are processed within 1–2 business days and arrive in 3–7 days via trusted shipping partners.
Will my handcrafted item look exactly like the picture?
Most orders are processed within 1–2 business days and arrive in 3–7 days via trusted shipping partners.
Will my handcrafted item look exactly like the picture?
Most orders are processed within 1–2 business days and arrive in 3–7 days via trusted shipping partners.
Do you offer partial payment plans?
Most orders are processed within 1–2 business days and arrive in 3–7 days via trusted shipping partners.
Do you offer partial payment plans?
Most orders are processed within 1–2 business days and arrive in 3–7 days via trusted shipping partners.
Do you offer partial payment plans?
Most orders are processed within 1–2 business days and arrive in 3–7 days via trusted shipping partners.
What if my item arrives damaged?
Most orders are processed within 1–2 business days and arrive in 3–7 days via trusted shipping partners.
What if my item arrives damaged?
Most orders are processed within 1–2 business days and arrive in 3–7 days via trusted shipping partners.
What if my item arrives damaged?
Most orders are processed within 1–2 business days and arrive in 3–7 days via trusted shipping partners.